Frequently Asked Questions (FAQ’s)

Are you a walk-in retail Bakery?
No we are not. We are an online ordering bakery. We only offer the items on the menu. We can modify the size. For example, we can make mini cookies, brownies or mini scones

How long does it take to get your order after placing?
Depends on the size of your order and if it is for a single event or repeated wholesale order. Please contact us as soon as you know you want to place an order. Sometimes we can fulfill an order in 1 day, sometimes we are booked out 2 weeks. 

Are you just a vegan or gluten free bakery?
We are not a gluten free, sugar free, or strictly vegan bakery. Yet, we do provide flavorful treats that meet those dietary restrictions and complete a deep sanitizing treatment before and after these products are created at Jelana’s Bake Shop. However, we do produce in a space that manufactures: wheat, dairy, sugar, egg, and soy from soy lecithin.

Do you make cakes?
We offer delicious moist cupcakes, but not whole cakes at this time. 

Don’t see your question?

Please call bakery for immediate response: 503-430-0190 

or email questions to info@jelanasbakeshop.com (up to 3 days to respond)