Frequently Asked Questions (FAQ’s)

Are you a walk-in retail Bakery?
No. We are an ecommerce licensed home after converting our standard kitchen into a commercial kitchen.

How long does it take to get your order after placing?
Most items are ready the same day depending on time of day, order quo, or a holiday.

Are you just a vegan or gluten free bakery?
We are not a nut free, gluten free, sugar free, or strictly vegan bakery. Yet, we do provide flavorful treats that meet those dietary restrictions and complete a deep sanitizing treatment before and after these products are created at Jelana’s Bake Shop.

Order of operations to prevent contamination: gluten free vegan, gluten free, vegan, monk fruit, traditional, nuts and peanut last.

Do you make cakes?
Not at this time. To meet our various dietary option demands, we must put cakes on back burner.
We do make cupcakes that can be formed to look like one cake.


Don’t see your question? Please email questions to info@jelanasbakeshop.com